Privacy Policy

Gro International Oceania Pty Ltd ACN 668 651 796, and its subsidiaries and related entities (collectively Gro Clinics, we, us, our), operate an omnichannel hair restoration platform through in-clinic locations (in-clinic) and Prescription Haircare (PHC), an online telehealth service accessible at groclinics.com.au.

We take your privacy seriously. This Privacy Policy explains what personal information we collect across all Gro Clinics services - including in-clinic consultations, e-commerce purchases, and the PHC telehealth subscription service - why we collect it, how we use it, and your rights in relation to it.

We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We also comply with applicable state health privacy legislation. Health information you share with us may be subject to mandatory retention obligations under state law even if you ask us to delete it.